We really do care about you

Caremark is an established and highly regarded home care provider offering domiciliary care & support to individuals in their own home.

We want to make life better for you

We never forget that every one of our clients is a unique individual with personal likes, dislikes, interests and habits. So we take great care to match carers to clients, to ensure compatibility, empathy and mutual respect.

To make sure that we successfully meet your needs, we liaise very closely with your support organisations, such as social services and healthcare providers. We will regularly ask for feedback from you, in order to monitor the quality of the service we're providing... because if you're not happy, we're not happy!

We guarantee that you will soon feel comfortable with us

When the time comes that you need support at home, we fully understand that you might be worried about your dignity or safety. Although inviting strangers into your home to care for you is bound to initially be stressful, we will try to reduce your anxiety by listening to you carefully and making sure that you are comfortable with our service and the way in which we provide it.

In fact, we aim to fully understand your precise needs and preferences before our service begins. Only when you are happy with the support plan that we agree to together, shell we select a care and support worker to meet you. It will be someone with appropriate experience, qualifications and skills.

You'll also get to know your local Caremark Field Care Supervisor, who will make regular visits to your home to check that you are entirely happy with the care and support that you are receiving. You are encouraged to speak to us at any time if you have any concerns about your safety or wellbeing, or if you wish to change the way in which your care and support is being organised.